Performance In Sime Darby Plantation SDN BHD

Performance In Sime Darby Plantation SDN BHDThis chapter foc subprograms on the basic overview of the enquiry background and capers that are transpired from the enquiryer busy in developing a Final Year Thesis. This chapter withal defines the objectives as the education of this development that would like to be achieved and withal the limitation and scope that locoweed act as guidance to guarantee the development go out be accomplished within the duration and schedule ceden.BACKGROUND OF THE COMPANYSime Darby Berhad is the largest conglomerate in Malaysia and nonpareil of the largest in Southeast Asia. Its broadly diversified activities include a wide range of industries, with the core businesses being plantations (including embrocate palm and the companys original business, rubber), frighten away manufacturing, heavy equipment and motor vehicle distri scarcelyion, property development, advocate generation, and engineering services. early(a) business operations include paint manufacturing, refrigeration product manufacturing, travel and tourism services, hospitals, and golf courses.Sime Darby Plantation is the plantation and agri-business arm of the Sime Darby Group, representing adept of the five core Divisions of the Group. The Division is involved in oil palm cultivation and downstream activities, factory farm and food, as well as look into evolution (RD).The merger of Sime Darby Berhad, Golden Hope Plantations Berhad and Kumpulan Guthrie Berhad (completed on 27 November 2007) establishes Sime Darby Plantation as one of the worlds largest palm oil producer, producing more or less 2.4 million tones or 6% of the worlds crude palm oil (CPO) output annu all toldy.As an integrated plantation company, Sime Darby Plantation is involved in the generous spectrum of the palm oil value chain. The Divisions downstream operations is represented in 9 countries namely Malaysia, Singapore, Thailand, Vietnam, Japan, China, Germany, United Kingdom, Bangl adesh, South Africa, United Arab Emirates, The Netherlands, Brazil, Canada and the United States of America. It is involved in the manufacturing and distribution of oils and fats products, oleochemicals and palm oil-based biodiesel. Alongside oil palm, the Division is also involved in agri-business activities and the cultivation of rubber.Today, Sime Darby Plantation is proud to be the pioneer in winnerfully sequencing assembled and an nonated the oil palm genome. With this break through the company stands on the brink of discovering a super palm that will revolutionize the industry.Now, Sime Darby Plantations is located at Ara Damansara, Selangor. It consists of virtually(prenominal) departments such as Human Resource Departments, Administration Departments, Engineering Departments, Marketing Departments and Corporate Communication Departments. in that respect is 450 rung estimated work in Sime Darby Plantations and this exclude staff that work at estates and mills.Besides that , the Human Resource Departments are divided into several wholes such as Learning and genius Development, Employee Engagement and Employer Branding, Industrial Relations, Benefits and Rewards, Recruitment, and Talent and Performance.BACKGROUND OF THE STUDYNowadays, many brasss work hard to be success in the future and it has to realize that police squadwork is very distinguished because it is the way the employees value and treasure separately former(a). According to Williams and Castro (2010), a aggroup up is defined by its unity of purpose, identity as a social structure, and sections shared responsibility for outcomes. Teamwork is an important picture of maintaining the self-sustainability of organisational performance.Teamwork could lead the group members and also presidential terms to be further and success in the future. This is strongly agreed by Williams and Castro (2010) where aggroups are considered an important ingredient for organisational success since the y allow for rapid information exchange and increased responsiveness. Furtherto a greater extent, teamwork is regarded merely as one aspect of the new forms of work organization and as an important component of high performance work organization. new-made pack shows that organizations often rely on teamwork for continuous improvement of their products and services, and also of all opposite organisational functions (Judeh, 2011).There are small number of inquiryes were conducted on teamwork. So, in this research study highlights the importance of teamwork in organizations performance especially in Sime Darby Plantation Sdn Bhd. search study uses model of organization performance to get hold out the effect of teamwork, leading, and team self-reliance and intercourse style on organization performance and also let out the traffichip amongst employee teamwork in organization performance.Teamwork is civilizen in this study as an in low-level variable (I.V), whereas organizati onal performance is taken as dependent variable (D.V). Various different measures of organizational performance are also included in the research study, which are leadership, team trust and communion style.PROBLEM STATEMENTThere are some factors that affect employees not working as a team and these will be established in this study. There are time that problem arises when employees provokenot complete their task probably because of no teamwork being implemented. Some organizations did not routinely used teamwork in their organization. They are more likely to work by themselves or move solely in their task. Sometimes it works for someone who is comfortable with but some of them are not. This is because if one person did a mistake, it may affect all of the team.In defining the problem statement, the researcher had identified several variables that contribute to the leadership, team trust and communion styles among staff at Sime Darby Plantation. Thus, from that it will influence or affect to the teamwork among staff.The first factor that might affect employees when not working as a team is leadership itself. drawship involves when there is a relationship between superior and their employees. In Sime Darby Plantation, to the highest degree superior able to lead their team, but the problem is some of them using an approach that is not suitable or accepted by employees.As an employee, they yield to follow their superior style either they like it or not in order for them to complete their job task. This leadership style can be formal or informal. Some of them use formal but there also superior use informal style even though in office. So this formal and informal styles sometimes been accepted by their employee and some of them are not. Moreover, as a team leader they should learn to accept and appreciate team members ideas so that, their ideas can be accepted by otherwises too.Moreover, team trust can also be one of the factors that affect employees not wor king as a team. Trust is important to develop cooperation among employees. Development of trust within the organization is the responsibility of individuals. Cooperation of the team members can only be created when trust comes to be most important value of the team culture. Other than that, from the researcher observation, there are certain of the employees fail to gain trust from their team members in order for them to complete the job task. So this can give a problem that might arise later.Furthermore, having a good communion style either formal or informal among employees can be one of the factors that affect employees not working as a team. Communication can improve cooperation between employees and superior also. A reason why employees did not don teamwork in their task is because of poor communication among them.Having good communication can help employee to complete their task successfully and this could lead to organizational performance. Based on researcher observation, s ometimes there are redundant information giving by team leader and these occur because of information overload. Frequently, now they express A, tomorrow they said B and later they said C. So, from this the employees dont know which order they should follow. At the end, the task cannot be completed within the time given because of poor communication between superior and employees.Assuming that there is teamwork in the organizations, employees and top management can gain advantage from it. Therefore, teamwork will be useful to overcome these problems in the future.RESEARCH QUESTIONThis research will look the relationship of independent and dependent variable between leadership, team trust and communication styles with the factors that affect the teamwork on organizational performance at Sime Darby Plantation. This research is designed to explore how the factors of teamwork on organizational performance can be influenced by these three factors.Whether leadership affects teamwork on or ganizational performance?Whether team trust affects teamwork on organizational performance?Whether communication style affects teamwork on organizational performance?RESEARCH OBJECTIVEThe convention aim of this research is to investigate the relation between teamwork of the staff with organization performance. The specific aims are as followsTo de enclosureine whether leadership affects teamwork on organizational performance.To identify whether team trust affects teamwork on organizational performance.To determine whether communication style affects teamwork on organizational performance.1.6 SCOPE OF THE STUDYThe study used sampling order in order to complete the research and focuses on the factors that affect teamwork on organizational performance at Sime Darby Plantation Sdn Bhd. The sampling method is the process of selecting items from the population, so that the sample characteristics can be generalized to the population. Besides that, the researcher will focus on identifying the relationship between teamwork, leadership, and team trust and communication styles.A total of 230 questionnaires will be distributed to all selected respondents in sundry(a) departments at Sime Darby Plantation Sdn Bhd. All of the departments have high potential to involve in teamwork and they have more task to be completed and problem to be solved. The staff is selected randomly regardless of their department, take, age and many more including lower level, middle level and high level.There are many factors that influence to the teamwork, however, for the purpose of study the researcher has only focus on three factors including leadership, team trust and communication styles in order to determine the relationship between variables that affect organizational performance.1.7 SIGNIFICANCE OF THE STUDYSeveral parties will gain benefits from the outcome of this project. Among parties are1.7.1 To the Supervisors/LeaderThis research is design to identify the effects of teamwork towa rds the organizational performance. The findings will help the supervisors or leader to increase the performance through leadership and help strategically maintain the growth and success of the projects. By having a good relationship with their staff can make the teamwork naturally involved each time they requirement to complete the job task. From this, it can reduce as many problems that might occur in their task and avoid a redundant activity each time they want to complete their job.1.7.2 To the EmployeesThe research is managed to evaluate or determine the level of teamwork of the staff. From the result it may identify whether the staff is agree on the world-beater of teamwork which may bring a great development for the company or not. From that also, it will help them to find out what are the best solutions that they can take and make some improvement form it. It also can help the employees to have a good perception towards others by having a trust and public figure a good re lationship among them. From this, it can give a benefit to all of them.1.7.3 To the Industry/OrganizationThis research helps Sime Darby Plantations Sdn Bhd to identify their employees feedback towards the effects of teamwork on the organizational performance. The finding later can help the organization in shipway to develop their performance in order to be in line with other develop company. It also will help the organization to restructure and change the styles and system that they used before this and this will contribute the organizations in several theoretic and managerial ways. By having a good teamwork in organization, it can help them achieve their desired goal and also annual or long term objective.1.7.4 To the ResearcherThrough this research, the researcher will gain knowledge on the issues of this study which is the effects that will influence teamwork on organizational performance. The research also will know how to implement the teamwork among their staff at the workpla ce and make harmony workplaces. Furthermore, this research will facilitate other researcher to use it as a guideline or reference in order to make their research effectively. This study also gives a clear vision for a researcher as a guideline to produce a good research in the future using appropriate steps in research methodology.1.8 agreement OF THE REPORTThis report is organized into five chaptersChapter 1 IntroductionThus chapter provides the general introduction to the research topic and its issue. It is firstly started with the background of the company where the research conducted. Then, the researcher introduced the topic with the background of the study and then discuss about the problem statement. This chapter also discuss about the problem statement. This chapter also discuss about the research question, research objectives, its momentous of the study and scope of the study. Moreover, this chapter also outlines the limitation of the study that the researcher has to face it to complete this study.Chapter 2 Literature ReviewThis chapter would discuss about the preceding findings by the diverse authors on the issue of teamwork and the factors that influence to the teamwork on organizational performance at Sime Darby Plantation Sdn Bhd. The factors that influence to the job show such as leadership, team trust and communication styles. The theory-based framework and the hypothesis of this study were developing as a guided from the literatures.Chapter 3 Research MethodologyFrom this chapter, the researcher would explain about the entropy collection that the researcher use on this study. It is also discussed about the research design that consists of purpose of this study, types of this study, study setting, unit of analysis, and time horizon. Besides that, the researcher also includes the data sampling that the researcher uses in this study, as well as the instrument this study use and also the data analysis techniques.Chapter 4 result and discuss ionIn this chapter described about the analysis of data findings of the research that were gathered from the survey with the various departments at Sime Darby Plantation. It presents complete results and analysis of the study in the form of figures, tables or text so that researcher would highlight the key information.Chapter 5 Conclusion and recommendationFor this chapter, discuss about the conclusion, the key of findings are summarized according to the research objectives in this chapter. The researcher would discuss about the result and some recommendations regarding to the issue also be included in this last chapter.CHAPTER 2LITERATURE REVIEW2.0 INTRODUCTIONThis chapter contains the review of the literature the effort done by other researchers that have a significant in the development of this research. A literature review can be in form of journals, articles, bulletins or theses. This publications can be in various sources and widely available via the Internet.2.1 DEPENDENT VA RIABLE2.1.1 Teamwork and Organizational PerformanceAccording to Gomez and Rohrer (2011), a team is defined as a group of two or more people who communicate and positively influence each other and harmonize the job task to be accomplished with an objective and reason for the success of organization. Team helps people to corporate, enhance individual skills, give feedback and reduce conflict occurred between individuals. As a team member, they have to learn how to work with other members and understand that one is different, unique and have more knowledge and power that can be channeled in a positive way (Gomez Rohrer, 2011).Teamwork is an important run around for smooth functioning of an organization. Most organizational activities become difficult due to development in technology therefore teamwork is a heart of many organizations. Gomez and Rohrer (2011) said that, when a teams work hard and reach something great, they will have a sense of pride for their team and be motivated to do it again, because they know their contribution will be measured important and essential by top managers as well as all employees in the organization.Furthermore, working together as a team to create specific performance objectives helps transforming teams form groups of persons into committed groups (Khalid Al-Rawi, 2008). However, if teams vanish, employees will no longer have an essential and important role to shirk in their organization but instead work just to get a wages (Gomez Rohrer, 2011).Another study mentions that team should be an element of an organization that builds upon itself. It fosters an appreciation of each individuals talents and the input they can make to their organization (Gomez Rohrer, 2011). This statement is also agreed by Judeh (2011) where team effectiveness is important because it is apply of the most important determinants of the companies achievement. Gomez and Rohrer (2011) reported that the responsibility of the teams will play in an organiz ation will be viewed as priceless and vital of the organizational success.When teamwork is contact lensed to the organization, members tattle about team performance in relationship to corporate priorities, and quality measures. When teamwork has developed strong relation among members, peer support manifests itself in many ways Moreover, a number of organizational benefits can result from the victorious use of sourcing teamwork, and the highest perceived benefit is the skill to bring greater knowledge and skills together at one time (Khalid Al-Rawi, 2008).Organizations that mix their staff by implement the teamwork system will make them rapidly learn to work with others to complete their job task. At the end, each of them will value their capability and as a member of a team (Gomez Rohrer, 2011). Khalid Al-Rawi (2008) state that the main goals of teamwork are to develop an organization whose teamwork member does not reveal commitment to team process feces significant hurdles if i t attempts the broad use of cross-functional productivity and motivation.H1 Teamwork has significant positive effect on organizational performance.2.2 INDEPENDENT VARIABLES2.2.1 leadership towards Organizational PerformanceAccording to Liu, Wang and Cao (2011), leadership is best characterized as a social influence process. Each team in an organization must have a mentor who is not compulsory a supervisor but someone who is expert in teamwork to guide the team (Gomez Rohrer, 2011). In the face of complicated and complex projects leaders, managers, and team leaders have to deal with a wide range of people, including sponsors, team members, consumers, suppliers and internal department heads, all of who, often have conflicting goals and competing priorities (Gomez Rohrer, 2011). Khalid Al-Rawi (2008) argues that an effective supervisor must keep up a teams focus on its task spell establishing positive relations with team members.Meanwhile, previous research indicates that leader be haviors main result on team performance is very weak when considering the external surroundings of the team (Liu, Wang Chao, 2011). Without a respect from team members, a leader can lose the ability to effectively lead and efficiently deal with their team. When there is respectful from leader and team members, it can make an easier for them to do what is asked and able to communicate (Gomez Rohrer, 2011). Most importantly, it is the responsibility of the senior employees to teach new comers to have a clean heart for the organization succeed and become profitable.Furthermore, listening is one skill that each leader must have in order to help them in understanding that it is an supple action and requires work to master (Gomez Rohrer, 2011). In other site of view, the team leader is directly in charge for inspiring this commitment from team members so as to enhance the team efforts in achieving the common goals (Judeh, 2011). According to Judeh (2011), he agrees that successful lea der who is able to promote care and trust value find themselves with high standards that would affect organizations competitiveness.This is important because as a team leader you are going to work with employees of all ages, races, backgrounds and education levels (Gomez Rohrer, 2011). Furthermore, a team leader should guide their team members to increase their efforts and focus their commitment towards the goals of the team (Judeh, 2011). While Liu, Wang and Cao (2011) had mentioned that the leader should motivate individual team members and also lead their team effectively.H2 Leadership has significant positive effect on organizational performance.2.2.2 Team Trust towards Organizational Performance.Another researcher had defined trust as the point to which a person has confidence of another person and is set to act based on the words, deeds and decision of other persons or and group in other view, trust in teammates is fundamentals for success (Mach, Dolan Tzafrir, 2010). They f ound that trust in the supervisor is more closely connect to work variables, while trust in top management is much more closely related to organizational variables due to the functioning versus more strategic role coaches and management play.In previous studies said that trust is the important trait to have in a team and when leader have a trust towards their team mates, the need for power becomes obsolete. According to the Mach, Dolan and Tzafrir (2010), trust is highly useful to the functioning of an organization. Organizational citizenship behavior, employee performance, open communication to the team objectives, team performance and increased coordination become a link between trust and a variety of those work behavior. Moreover, the researcher feels that trust enhances organizational relationship by increasing the capability of group members to work together.Recent study found that, groups with higher levels of trust did not necessarily perform better than groups with lower le vels of trust, thus it showed that trust influenced group process and performance indirectly. Moreover, trust can be said as an integral part of teamwork and this require high level of interdependence between members and generates synergy in the form of cooperation and interaction amongst team members (Mach, Dolan Tzafrir, 2010).H3 Team trust has positive effect on organizational performance.2.2.3 Communication Styles towards Organizational PerformanceAccording to Gomez and Rohrer (2011), teams are the central to the socialization of employees, peculiarly the new comers. Teams alter individual self-interest into an important resource that can be used to build and maintain the vibrant organization. Furthermore, in a team all employees are socialized to become hard workers in their organization.However, when the new staff is timid and not tries to socialize or communicate with their teammates or other staff, they will become socially isolated individuals and will not feel the sense of connectedness with their organization (Gomez Rohrer, 2011). Research has also reported that communication among team members, sharing of the workload, and high levels of cooperation will improve team effectiveness (Williams Castro, 2010).According to Williams and Castro (2010), communication among team member builds a positive team climate since it improves problem solving skills and interpersonal relations on the team. Ultimately, the more interdependent team members are with each other the more they should be able to realize outcomes related to teamwork as they build team efficacy (Williams Castro, 2010).Communication is also a construct that has been linked with numerous outcomes of groups and teams, such as with knowledge sharing, learning, reductions in time requirements and transaction costs and reduced redundancy (Clopton, 2011). According to Clopton (2011), communication or social capital can reduce the probability of opportunities and the cost of monitoring while enc ouraging supportive behavior and facilitating the development of new forms of association and innovation. In addition, social exchange relationships evolve and generate beneficial consequences when employers take care of employees. In this sense, the social exchange relationship is a mediator or intervening variable that produces effective work behavior and positive employee attitudes (Mach, Dolan Tzafrir, 2010).H4 Communication style has significant positive effect on organizational performance2.3 CONCEPTUAL FRAMEWORKThe theoretical or abstract framework is the foundation of hypothetical deductive research as it is the basis of the hypotheses that you will develop. It is a logically developed, described and elaborated network of associations among the variables deemed relevant to the problem situation and identified through such processes as interviews, observations and literature review (Sekaran, 2010).A theoretical framework represents your belief on how certain phenomena (or variables or concepts) are related to each other (a model) and an explanation of why you believe that these variables are associated with each other (a theory) (Sekaran, 2010). Theoretical framework elaborates the relationship among all variables independent and dependent variables. It explains the theory underlying these relations and describes the nature and direction of the relationship. From the theoretical framework, testable hypothesis can be developed to examine whether the theory suppose is valid or not.Based on literature review the conceptual framework is as follow(I.Vs) (D.V)Leadership(Gomez Rohrer, 2011)Organizational PerformanceTeam Trust(Mach, Dolan Tzafrir, 2010)Communication Style(Williams Castro, 2010)Figure 2.3 Conceptual Framework2.3.1 VariableThe theoretical framework shows the variables, which are independent variable and dependent variable. The variable is anything that can take on differing or varying values. The values can differ at various times for the same object or person, or at the same time for different objects or persons such as production and motivation.2.3.2 low-level VariableThe dependent variable is the variable of primary interest to the researcher. The researcher goal is to describe and understand the dependent variable or to explain its viability or predict it. It is the main variable that lends itself for investigation as a viable act. Through the analysis of the dependent variable, it is possible to find solutions to the problems (Sekaran, 2010).Moreover, researcher will not only quantifies and measures the dependent variable but also explains other variables that influence this variable. For this purpose, it is shows that the dependent variable is important for the researcher to measures in this study which is the effects that will influence to the organizational performance.2.3.3 Independent VariableIndependent variable is one variable that influences the dependent variable in either positive or invalidating way . When the independent variable is also present, and with each unit of increase in the dependent variable there is an increase or decrease in the dependent variable also. In this research, the theoretical framework is about the study indicates to determinant of leadership, team trust and communication styles.2.4 HYPOTHESISHypothesis is logically conjectured relationship between two or more variables expressed in the form of testable statement. Relationship conjectured on the basis of the network of associations established in the theoretical framework formulated for the research study (Sekaran, 2010). A hypothesis can also be referring as the thing that the researcher educate guess to solve the research problems in the organization. The hypothesis for this study as belowH1 There is a significant relationship between teamwork and organizational performance.H2 There is significant relationship between leadership and organizational performance.H3 There is significant relationship betwe en team trust and organizational performance.H4 There is significant relationship between communication style and organizational performance.CHAPTER 3METHODOLOGY3.0 INTRODUCTIONThe previous chapters discussed related literature on Teamwork and the context of the present study. This chapter covers the research methodology and procedure undertaken in this study. This includes research framework, data collection, and development of research instruments, population, sample, sampling technique and data analysis. Results of a pilot study, the response rate and non-response bias of the main study are also discussed in this chapter.3.1 STUDY VARIABLESThe research study was based on quantitative research technique. The study was conducted to investigate the effect of teamwork on organizational performance. During the research study, researchers interference was minimal, unit of analysis was individual and type of study was cross sectional. Questionnaires were distributed among the employees and their views had been taken. In this study collected data was uploaded on computer in SPSS (Statistical Package for Social Sciences) and due north of data was calculated.When the data was transformed and got normal, then different statistical test were applied, on the data for analysis. Through that statistical analysis, correlation and regression of teamwork and organizational performance has been measured. In order to analyze the two variables teamwork and organizational performance, firstly descriptive analysis were measured and then correlation and regression was calculated between bloodsucking Variable (D.V) organizational performance and Independent Variable (I.V) teamwork, leadership, team trust and communication styles.3.2 DATA COLLECTIONThis research is relying on the data gather that can be obtained from either primary of secondary data. Both of the data encompasses all various type of information, which needed for the research purpose. In completing the study, both t ypes of the data will be used.3.2.1 Primary DataPrimary data will be collected by researcher for specific purpose of deal with the research problem. Besides that, to solve the research problems, the data and information will be gathered through several ways. The primary data will be obtained through questionnaires that will be given t